Salesforce Experience Cloud

Overview

Salesforce Experience Cloud is a digital experience platform for building branded portals, help centers, forums, and partner sites that integrate directly with Salesforce CRM data. It enables organizations to securely connect customers, partners, and employees through a unified, data-driven experience layer.

Experience Cloud supports a wide range of use cases, including:

• Customer Communities - Reduces support costs by empowering users to find their own answers.
• Partner Communities - Accelerates sales cycles by providing partners with real-time CRM access.
• Employee Communities - Boosts productivity by centralizing internal resources and communication.

How Median Works

Median converts your Salesforce Experience Cloud site into fully functional native iOS and Android applications.

Your Experience Cloud site continues to serve as the primary application layer. Median wraps your web experience in a secure native container (“native shell”) that enables access to device capabilities not available in standard mobile browsers, including:

• Push notifications
• Biometric authentication (Face ID / Touch ID)
• Haptic feedback
• Deep linking
• Native navigation controls

What You'll Learn

This documentation walks you through converting a Salesforce Experience Cloud site into a production-ready native mobile app using Median, including configuration and advanced integrations.