Questions

Hi Median.co Team,

We would like to request the cancellation of our subscription and a full refund for our recent renewal.

Our account was automatically charged for the Self-Serve Annual Plan on Aug 19, 2026. We are no longer actively using the service and intended to cancel prior to the renewal date, but unfortunately forgot to turn off auto-renew manually.

Since we have not used any services or features under this new billing cycle, could you please process a cancellation and issue a full refund to our original payment method?

Thank you for your assistance, and we look forward to hearing from you.