Critical Issue with Asan Rozgar Office App (Blank Screen / Internet Not Connected / App Not Available)

Hello Median.co Support Team,

I am facing multiple issues with my app "Asan Rozgar Office", which was built through Median.co.

Issue 1: App Not Working After Installation

When users install the app and open it, the app either:

Shows a completely blank screen, or
Displays the message "Internet is not connected"

This happens even when the device has a stable and active internet connection. Other apps and websites work normally on the same network.

Issue 2: Rebuilt App But Problem Still Exists

To troubleshoot the issue, I have:

Uninstalled and reinstalled the app.
Rebuilt and republished the app.

However, the problem remains exactly the same.

Issue 3: Google Play Testing Link Not Working

The app is already uploaded to Google Play Store, but when testers are added and they try to open the testing link, they receive an "App not available" message.

Android App Link: https://play.google.com/store/apps/details?id=co.median.android.pyemlw

Testing Link: https://play.google.com/apps/testing/co.median.android.pyemlw

Request

Could you please investigate:

Why the app shows a blank page or the "Internet is not connected" message despite an active internet connection?
Why the Google Play testing link displays "App not available" to testers?
Whether there is any configuration, WebView, SSL, domain, or publishing issue causing these problems.

This issue is preventing users and testers from accessing the application. Your assistance would be greatly appreciated.

Thank you.

Best Regards,
Saleem
Asan Rozgar Office