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Customer Service

I'm on plus: One-time license activation fee
990
Annual fee
549 /yr
Add access to additional App Studio features and Plus native plugins for even more advanced functionality. How much do I need to spend for Median to provide real customer service?

I've upgraded to Plus to activate the HealthBridge package. I clicked on support to let Median know that HealthBridge is not working as intended. I'm receiving an error message whenever I click to connect to Apple (Perm: rejected missing com.apple....) .