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notification issue push

I'm on the Free plan with the OneSignal plugin added. Basic push notifications
work correctly — I can send a test push from OneSignal's dashboard and it
reaches my device.

However, when calling median.onesignal.onesignalInfo() or
median.onesignal.info() from my website's JavaScript (running inside the
app via the JS Bridge) to retrieve the player/subscription ID, the returned
Promise never resolves — it times out after 10 seconds with no error, no
data, nothing.

Settings checked and confirmed correct:

  • Automatic Registration: Automatic
  • Automatic Data Transmission: Automatic
  • Legacy Mode: Disabled (on OneSignal's side)
  • Tested after a fresh rebuild and clean reinstall

Two questions:

  1. Is retrieving the player ID via onesignalInfo()/info() through the JS
    Bridge limited on the Free plan, even though basic OneSignal push access
    is included?
  2. If not a plan limitation, what's the correct way to call this method,
    or is there a known issue causing it to hang?