Questions

Hi Median.co Team,

We are currently facing a couple of issues with our iOS mobile app and would appreciate your assistance.

We have successfully implemented push notifications, and test users are able to receive them without any issues. However, we are encountering the following problems:

Push Notification Deep Linking
Regardless of the changes we make, tapping on a push notification always opens the app's home page instead of the intended destination.
For example:
If the notification is for a news article, tapping it should open that specific article.
If the notification is for a private message, tapping it should open that specific conversation.
At the moment, every notification only launches the app to the main page.
iOS Notification Badge
The notification badge on the app icon does not appear to be working on iOS.
We have tested multiple scenarios, but the badge count is never displayed or updated.

Could you please advise what might be causing these issues, or let us know if there are any additional configurations required within the Median platform or on the iOS app itself?

If there are any logs, configuration files, or additional information you need from us, please let us know and we'll provide them.

Thank you for your assistance. We look forward to your guidance.