Questions

We're trying to configure custom notification sounds but running into some issues and it continues to play the default sound. We have checked that the app is on the latest build, with the notification sounds having been uploaded and saved these on the Median app studio builder.

However, we noticed that in the Median documentation it references converting the files to '.AFF'. There is a discrepancy between this Median documentation, and the OneSignal documentation which references '.AIFF' as the file extension.

Please could you confirm what the file name is stored as once converted by Median and why it might not be working?

Documentation referenced here is available at these two links:

https://median.co/docs/custom-notification-sounds (References .AFF)

https://documentation.onesignal.com/docs/notification-sounds (References .AIFF)